Conversation with the Citizenship and Immigration Services (CIS) Ombudsman: Best Practices for Submitting a Request for Case Assistance and Key Trends Impacting the CIS Ombudsman’s Casework - Recording
This is a recording of an AILA University Video Roundtable hosted on September 30, 2021.
In this AILA University Video Roundtable, Phyllis Coven, the CIS Ombudsman, will provide an overview of the CIS Ombudsman’s individual case assistance program, including the types of cases that the CIS Ombudsman assists with, how stakeholders, including AILA members, must first seek assistance directly from USCIS before seeking case assistance from the CIS Ombudsman, and how to successfully submit a request for case assistance to the CIS Ombudsman. She will discuss some of the key trends and systemic issues impacting the CIS Ombudsman’s casework, including USCIS processing delays, the case backlog, fiscal challenges, and staffing issues, among others.
AILA University Video Roundtables are free learning opportunities for AILA members provided via a weekly schedule of live video programming for members to come together from across the country and world to discuss hot topics and network with colleagues in the field. Video Roundtables are part of AILA University programming and each session is hosted by faculty selected for their expertise.